Frequently asked questions

Three things. Campaigns: tell it what you are promoting and when, and it plans the posts, makes the media, writes every post for every network and puts the drafts on your calendar. AI Agent writes single posts - from a photo, from a one-line brief or from your draft - refines them in one click, writes whole threads, and adapts a post for every other network. Media Agent makes photos, on-brand graphics and short video clips, and edits images you already have. Every image you upload also gets free AI-written alt text.

One where the AI does the work, not just answers questions. Give Fluxi a one-line brief and it takes the steps a social media manager would: look through your media, plan a campaign around your date, make the images and video, write each post for each network, check the facts and schedule the drafts. You check the plan and approve, and stay the editor of everything that goes out.

Yes. Create a campaign, type a line about what you are promoting and when - a launch, an opening, an event, an offer - and choose the dates and accounts. Fluxi plans the posts around that date and, once you approve the plan, makes them: in our demo, seventeen posts across five weeks and six networks, in a few minutes. Every post lands on your calendar as a draft for you to edit and approve.

Much less than with a general chatbot, because Fluxi’s AI is told who it is writing for. Each social portfolio has a brand voice - tone, audience, a sample of your writing, words to avoid - and a business profile with your products, prices and opening hours. It also follows each network’s conventions and avoids the tell-tale habits, like hashtags and emoji you did not ask for.

Yes. Add an image to the post and press “Generate post for this image”. AI Agent looks at the picture and writes around what it actually shows, without guessing at what it cannot see.

No. AI Agent and Media Agent only ever suggest: nothing changes in your post until you insert it, and you can undo afterwards. Campaigns make drafts, and nothing in one is published until you approve it. Publishing is always something you choose.

Yes. Media Agent designs in the brand colours from your business profile, and ticking “Use logo” places your logo on the image exactly as it is. Ask for up to four takes at once and each one goes a different way.

Every AI action uses credits from your team’s monthly allowance: 1 for a piece of writing, 2 for each campaign post’s copy (planning a campaign is free), 10 for an image or an image edit, and 15 for each second of video. Each social portfolio brings 300 credits a month on Core and 1,500 on Pro or Agency - Agency's ten included portfolios count too - and what you do not use rolls over for one more month. The free trial includes 300 for the whole trial, enough for a short campaign. Paying teams can buy top-ups that last as long as they are subscribed. AI alt text is free.

The text, images and business details needed for a request are sent to our AI providers to produce the result, and are not used to train their models. If you never press an AI button, nothing is sent - apart from images you upload, which are described for alt text.

X, LinkedIn, Instagram, TikTok, YouTube, Threads, Facebook and Bluesky. Google Business Profile is in progress. Each account is connected once and stays connected until you disconnect it.

One client or brand, and everything belonging to it: the connected accounts, the calendar, the media library and the saved hashtag groups. You switch between portfolios in the app, and you are billed per portfolio.

No. Accounts are connected through each network’s own authorisation screen - or, for Bluesky, a revocable app password the client creates for Fluxi - so the client approves access without handing over login details. They can revoke it from their side at any time.

seven days, no card required. The trial runs one social portfolio for one person with AI Agent and Media Agent included, plus 300 AI credits - up to three platforms connected and two posts a day, which is enough to take a post all the way from draft to published before deciding.

Two plans, both per social portfolio: Core at $19 a month with 300 AI credits, and Pro at $49 a month with 1,500, enough to keep campaigns with video running. Each person beyond you is $10 a month, and campaigns, AI Agent and Media Agent are included on both. Agency is $499 a month for ten portfolios at Pro's allowance and unlimited team members, then $35 for each extra portfolio - take it once it costs less than Pro.

Yes - you pay nine months’ price for twelve, on every line of the plan. You can switch between monthly and annual later.

Yes. Change the number whenever your client list changes and the difference is prorated against your current period. Fluxi shows you the exact amount before you confirm.

No. Scheduled posts are published by Fluxi’s background workers, so the queue runs whether or not you are signed in.

The post is marked failed, or partly published if it went out to some networks but not others, with the reason in plain words for each network. Fluxi emails you, and one click retries just the networks that failed. Anything you cannot resolve, email info@tryfluxi.com.

Yes. On X, Bluesky, Threads, Instagram and Facebook it can repost the post hours later for followers in other time zones, and reply underneath with your link once the post reaches the likes you choose. Keyword replies send a link to everyone who comments a word like GUIDE - by DM on Instagram, Facebook, X and Bluesky, and as a reply on Threads and YouTube.

Yes. The composer suggests a few good times, one click each, based on research into when each network’s audience is usually most active and on where your audience lives. The calendar’s week view shades the same times.

On your own is the normal case. You are the included seat on every plan, and additional team members are ten dollars a month each if you ever need them.

Minutes. There is no migration and no onboarding call - connect an account, write a post, pick a time. Most people schedule their first post in their first session.